Privacy
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Introduction

Player’s Health’s mission is to help youth athletes set and reach their goals by making sports a better, safer, and more secure place. We achieve our mission by offering sports organizations the best risk management solutions, comprehensive insurance coverage, policy options, faster claims experiences, and a variety of products and services to address their specific needs.

To do this, we recognize you must trust us with your personal information. Maintaining your trust is one
of Player’s Health’s top priorities, and as a result, we abide by the following principles to protect your privacy:

  • We protect your personal information and use it only in connection with your use of our website and
    Service as set forth in our Terms of Use Agreement and described in this Privacy Policy.
  • Because privacy and security go hand-in-hand, we have implemented industry standard administrative, technical and physical security safeguards designed to protect your and your employees’ information.

This Privacy Policy applies to all the data, including previously-collected data, from visitors of playershealth.com as well as to users (“Users”) of the online services, mobile services, software, and other services that we provide or otherwise make available on playershealth.com (collectively, “the Service”).

By using the Service, you agree to the terms of this Privacy Policy and our Terms of Use. Revisions
to the Privacy Policy

Information Collection

The amount of information we collect depends on which features of the Service you use. Player’s Health needs personal information about your organization, your athletes, coaches and any stakeholder as applicable to provide the Service, and your providing the information to us constitutes your consent to our processing of this information. Additionally, because we provide a wide range of Risk Management and benefits management features, we may collect information about you from your sports organization, rather than directly from you. By submitting information to us, you represent and warrant that you have permission and the authority to do so and that any permission has been granted in accordance with applicable law.

More specifically, we may collect the following categories of personal information about you:

  • Registration Information: Your email address and password (your login credentials), and other information necessary to set up your account on the Service, which will depend on the features you use or your employer chooses to use.
  • Identity information: Your name, physical address, Social Security Number/tax identification number, and other identifiers used to manage and track staff compliance processes and benefits.
  • Demographic information: If you voluntarily submit information regarding your race in response to Equal Employment Opportunity Commission questionnaires to your employer through Player’s Health.
  • Bank account information: Player’s Health needs bank account and routing numbers if you use the Service to provide insurance services, brokerage partner payments, telemedicine and clinic engagement and intake.
  • Insurance information: If your sports organization manages or obtain insurances (General Liability, Participant Accident, D&O, Crime and Abuse & Molestation) through Player’s Health Cover, we may assist you with enrollment in insurance coverage, and Player’s Health Cover may process information related to your insurance coverage, including eligibility and enrollment information. We may also help you process or resolve claims for injuries, or incidents involving abuse.
  • Background Check Information: If you use PH Clear to manage your background check process, we may work with a third party to facilitate staff background checks and collect this information for you.
  • Information from Third-Party Sites and Services: If you use Player’s Health to manage third party services that integrate with the Service, we may have access to your information on such third-party services. We may, for example, have information about your use of a third-party registration service provider.
  • Device and IP Information: When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. Player’s Health may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service.
  • From your interaction with Customer Support: When you contact our customer support team, we may review your Player’s Health user profile. Customer support will collect the information necessary to categorize your questions, respond to them, and, if applicable, investigate and resolve any issue you bring to our attention or that we discover independently. We may also use this information to track potential problems and trends, improve the Service, and customize our support responses to better serve you.
  • Cookies, Beacons, Mobile SDKs, and similar technologies: We use cookies and similar technologies, including beacons in email messages, and application developer platforms that use mobile Software Development Kits ("SDKs") to collect information about your use of any mobile application that we make available to you, and other information related to how browsers and mobile devices interact with the Service. These technologies help us recognize your browser or mobile device when you log in to our website and use our mobile applications and help us improve your experience with the Service, increase Player’s Health’s security, and measure and improve the use and effectiveness of our Service. Player’s Health also uses these technologies to serve advertising to you on other sites using third party advertising services. You can control the cookies set in your browser and even block them entirely by configuring your browser settings. If you block cookies, however, you may not be able to use the Services. Additional options for controlling how or whether Player’s Health can target you with advertising is detailed in Section 2 (advertising and marketing) of this policy. By visiting Player’s Health website or using our mobile applications, you consent to the placement of cookies and beacons on your browser, and our use of mobile SDKs in accordance with this Privacy Policy.
  • Health care information: Players Health will use information related to your health care in order to provide the Service.
USES and Disclosures of your Information

The amount of information we collect depends on which features of the Service you use. Player’s Health needs personal information about your organization, your athletes, coaches and any stakeholder as applicable to provide the Service, and your providing the information to us constitutes your consent to our processing of this information. Additionally, because we provide a wide range of Risk Management and benefits management features, we may collect information about you from your sports organization, rather than directly from you. By submitting information to us, you represent and warrant that you have permission and the authority to do so and that any permission has been granted in accordance with applicable law.

More specifically, we may collect the following categories of personal information about you:

  • Registration Information: Your email address and password (your login credentials), and other information necessary to set up your account on the Service, which will depend on the features you use or your employer chooses to use.
  • Identity information: Your name, physical address, Social Security Number/tax identification number, and other identifiers used to manage and track staff compliance processes and benefits.
  • Demographic information: If you voluntarily submit information regarding your race in response to Equal Employment Opportunity Commission questionnaires to your employer through Player’s Health.
  • Bank account information: Player’s Health needs bank account and routing numbers if you use the Service to provide insurance services, brokerage partner payments, telemedicine and clinic engagement and intake.
  • Insurance information: If your sports organization manages or obtain insurances (General Liability, Participant Accident, D&O, Crime and Abuse & Molestation) through Player’s Health Cover, we may assist you with enrollment in insurance coverage, and Player’s Health Cover may process information related to your insurance coverage, including eligibility and enrollment information. We may also help you process or resolve claims for injuries, or incidents involving abuse.
  • Background Check Information: If you use PH Clear to manage your background check process, we may work with a third party to facilitate staff background checks and collect this information for you.
  • Information from Third-Party Sites and Services: If you use Player’s Health to manage third party services that integrate with the Service, we may have access to your information on such third-party services. We may, for example, have information about your use of a third-party registration service provider.
  • Device and IP Information: When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. Player’s Health may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service.
  • From your interaction with Customer Support: When you contact our customer support team, we may review your Player’s Health user profile. Customer support will collect the information necessary to categorize your questions, respond to them, and, if applicable, investigate and resolve any issue you bring to our attention or that we discover independently. We may also use this information to track potential problems and trends, improve the Service, and customize our support responses to better serve you.
  • Cookies, Beacons, Mobile SDKs, and similar technologies: We use cookies and similar technologies, including beacons in email messages, and application developer platforms that use mobile Software Development Kits ("SDKs") to collect information about your use of any mobile application that we make available to you, and other information related to how browsers and mobile devices interact with the Service. These technologies help us recognize your browser or mobile device when you log in to our website and use our mobile applications and help us improve your experience with the Service, increase Player’s Health’s security, and measure and improve the use and effectiveness of our Service. Player’s Health also uses these technologies to serve advertising to you on other sites using third party advertising services. You can control the cookies set in your browser and even block them entirely by configuring your browser settings. If you block cookies, however, you may not be able to use the Services. Additional options for controlling how or whether Player’s Health can target you with advertising is detailed in Section 2 (advertising and marketing) of this policy. By visiting Player’s Health website or using our mobile applications, you consent to the placement of cookies and beacons on your browser, and our use of mobile SDKs in accordance with this Privacy Policy.
  • Health care information: Players Health will use information related to your health care in order to provide the Service.
Your Choices

The amount of information we collect depends on which features of the Service you use. Player’s Health needs personal information about your organization, your athletes, coaches and any stakeholder as applicable to provide the Service, and your providing the information to us constitutes your consent to our processing of this information. Additionally, because we provide a wide range of Risk Management and benefits management features, we may collect information about you from your sports organization, rather than directly from you. By submitting information to us, you represent and warrant that you have permission and the authority to do so and that any permission has been granted in accordance with applicable law.

More specifically, we may collect the following categories of personal information about you:

  • Registration Information: Your email address and password (your login credentials), and other information necessary to set up your account on the Service, which will depend on the features you use or your employer chooses to use.
  • Identity information: Your name, physical address, Social Security Number/tax identification number, and other identifiers used to manage and track staff compliance processes and benefits.
  • Demographic information: If you voluntarily submit information regarding your race in response to Equal Employment Opportunity Commission questionnaires to your employer through Player’s Health.
  • Bank account information: Player’s Health needs bank account and routing numbers if you use the Service to provide insurance services, brokerage partner payments, telemedicine and clinic engagement and intake.
  • Insurance information: If your sports organization manages or obtain insurances (General Liability, Participant Accident, D&O, Crime and Abuse & Molestation) through Player’s Health Cover, we may assist you with enrollment in insurance coverage, and Player’s Health Cover may process information related to your insurance coverage, including eligibility and enrollment information. We may also help you process or resolve claims for injuries, or incidents involving abuse.
  • Background Check Information: If you use PH Clear to manage your background check process, we may work with a third party to facilitate staff background checks and collect this information for you.
  • Information from Third-Party Sites and Services: If you use Player’s Health to manage third party services that integrate with the Service, we may have access to your information on such third-party services. We may, for example, have information about your use of a third-party registration service provider.
  • Device and IP Information: When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. Player’s Health may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service.
  • From your interaction with Customer Support: When you contact our customer support team, we may review your Player’s Health user profile. Customer support will collect the information necessary to categorize your questions, respond to them, and, if applicable, investigate and resolve any issue you bring to our attention or that we discover independently. We may also use this information to track potential problems and trends, improve the Service, and customize our support responses to better serve you.
  • Cookies, Beacons, Mobile SDKs, and similar technologies: We use cookies and similar technologies, including beacons in email messages, and application developer platforms that use mobile Software Development Kits ("SDKs") to collect information about your use of any mobile application that we make available to you, and other information related to how browsers and mobile devices interact with the Service. These technologies help us recognize your browser or mobile device when you log in to our website and use our mobile applications and help us improve your experience with the Service, increase Player’s Health’s security, and measure and improve the use and effectiveness of our Service. Player’s Health also uses these technologies to serve advertising to you on other sites using third party advertising services. You can control the cookies set in your browser and even block them entirely by configuring your browser settings. If you block cookies, however, you may not be able to use the Services. Additional options for controlling how or whether Player’s Health can target you with advertising is detailed in Section 2 (advertising and marketing) of this policy. By visiting Player’s Health website or using our mobile applications, you consent to the placement of cookies and beacons on your browser, and our use of mobile SDKs in accordance with this Privacy Policy.
  • Health care information: Players Health will use information related to your health care in order to provide the Service.
Important information

The amount of information we collect depends on which features of the Service you use. Player’s Health needs personal information about your organization, your athletes, coaches and any stakeholder as applicable to provide the Service, and your providing the information to us constitutes your consent to our processing of this information. Additionally, because we provide a wide range of Risk Management and benefits management features, we may collect information about you from your sports organization, rather than directly from you. By submitting information to us, you represent and warrant that you have permission and the authority to do so and that any permission has been granted in accordance with applicable law.

More specifically, we may collect the following categories of personal information about you:

  • Registration Information: Your email address and password (your login credentials), and other information necessary to set up your account on the Service, which will depend on the features you use or your employer chooses to use.
  • Identity information: Your name, physical address, Social Security Number/tax identification number, and other identifiers used to manage and track staff compliance processes and benefits.
  • Demographic information: If you voluntarily submit information regarding your race in response to Equal Employment Opportunity Commission questionnaires to your employer through Player’s Health.
  • Bank account information: Player’s Health needs bank account and routing numbers if you use the Service to provide insurance services, brokerage partner payments, telemedicine and clinic engagement and intake.
  • Insurance information: If your sports organization manages or obtain insurances (General Liability, Participant Accident, D&O, Crime and Abuse & Molestation) through Player’s Health Cover, we may assist you with enrollment in insurance coverage, and Player’s Health Cover may process information related to your insurance coverage, including eligibility and enrollment information. We may also help you process or resolve claims for injuries, or incidents involving abuse.
  • Background Check Information: If you use PH Clear to manage your background check process, we may work with a third party to facilitate staff background checks and collect this information for you.
  • Information from Third-Party Sites and Services: If you use Player’s Health to manage third party services that integrate with the Service, we may have access to your information on such third-party services. We may, for example, have information about your use of a third-party registration service provider.
  • Device and IP Information: When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. Player’s Health may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service.
  • From your interaction with Customer Support: When you contact our customer support team, we may review your Player’s Health user profile. Customer support will collect the information necessary to categorize your questions, respond to them, and, if applicable, investigate and resolve any issue you bring to our attention or that we discover independently. We may also use this information to track potential problems and trends, improve the Service, and customize our support responses to better serve you.
  • Cookies, Beacons, Mobile SDKs, and similar technologies: We use cookies and similar technologies, including beacons in email messages, and application developer platforms that use mobile Software Development Kits ("SDKs") to collect information about your use of any mobile application that we make available to you, and other information related to how browsers and mobile devices interact with the Service. These technologies help us recognize your browser or mobile device when you log in to our website and use our mobile applications and help us improve your experience with the Service, increase Player’s Health’s security, and measure and improve the use and effectiveness of our Service. Player’s Health also uses these technologies to serve advertising to you on other sites using third party advertising services. You can control the cookies set in your browser and even block them entirely by configuring your browser settings. If you block cookies, however, you may not be able to use the Services. Additional options for controlling how or whether Player’s Health can target you with advertising is detailed in Section 2 (advertising and marketing) of this policy. By visiting Player’s Health website or using our mobile applications, you consent to the placement of cookies and beacons on your browser, and our use of mobile SDKs in accordance with this Privacy Policy.
  • Health care information: Players Health will use information related to your health care in order to provide the Service.
Contact Us

The amount of information we collect depends on which features of the Service you use. Player’s Health needs personal information about your organization, your athletes, coaches and any stakeholder as applicable to provide the Service, and your providing the information to us constitutes your consent to our processing of this information. Additionally, because we provide a wide range of Risk Management and benefits management features, we may collect information about you from your sports organization, rather than directly from you. By submitting information to us, you represent and warrant that you have permission and the authority to do so and that any permission has been granted in accordance with applicable law.

More specifically, we may collect the following categories of personal information about you:

  • Registration Information: Your email address and password (your login credentials), and other information necessary to set up your account on the Service, which will depend on the features you use or your employer chooses to use.
  • Identity information: Your name, physical address, Social Security Number/tax identification number, and other identifiers used to manage and track staff compliance processes and benefits.
  • Demographic information: If you voluntarily submit information regarding your race in response to Equal Employment Opportunity Commission questionnaires to your employer through Player’s Health.
  • Bank account information: Player’s Health needs bank account and routing numbers if you use the Service to provide insurance services, brokerage partner payments, telemedicine and clinic engagement and intake.
  • Insurance information: If your sports organization manages or obtain insurances (General Liability, Participant Accident, D&O, Crime and Abuse & Molestation) through Player’s Health Cover, we may assist you with enrollment in insurance coverage, and Player’s Health Cover may process information related to your insurance coverage, including eligibility and enrollment information. We may also help you process or resolve claims for injuries, or incidents involving abuse.
  • Background Check Information: If you use PH Clear to manage your background check process, we may work with a third party to facilitate staff background checks and collect this information for you.
  • Information from Third-Party Sites and Services: If you use Player’s Health to manage third party services that integrate with the Service, we may have access to your information on such third-party services. We may, for example, have information about your use of a third-party registration service provider.
  • Device and IP Information: When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. Player’s Health may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service.
  • From your interaction with Customer Support: When you contact our customer support team, we may review your Player’s Health user profile. Customer support will collect the information necessary to categorize your questions, respond to them, and, if applicable, investigate and resolve any issue you bring to our attention or that we discover independently. We may also use this information to track potential problems and trends, improve the Service, and customize our support responses to better serve you.
  • Cookies, Beacons, Mobile SDKs, and similar technologies: We use cookies and similar technologies, including beacons in email messages, and application developer platforms that use mobile Software Development Kits ("SDKs") to collect information about your use of any mobile application that we make available to you, and other information related to how browsers and mobile devices interact with the Service. These technologies help us recognize your browser or mobile device when you log in to our website and use our mobile applications and help us improve your experience with the Service, increase Player’s Health’s security, and measure and improve the use and effectiveness of our Service. Player’s Health also uses these technologies to serve advertising to you on other sites using third party advertising services. You can control the cookies set in your browser and even block them entirely by configuring your browser settings. If you block cookies, however, you may not be able to use the Services. Additional options for controlling how or whether Player’s Health can target you with advertising is detailed in Section 2 (advertising and marketing) of this policy. By visiting Player’s Health website or using our mobile applications, you consent to the placement of cookies and beacons on your browser, and our use of mobile SDKs in accordance with this Privacy Policy.
  • Health care information: Players Health will use information related to your health care in order to provide the Service.